Terms of service

1. Acceptance of these Terms

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of a business, you represent that you are authorized to bind that business.

2. The Services

Loppee provides a business-trust registry and directory, including verification signals, Trust Cards, and machine-readable data for AI agents. We may add, change, or discontinue features at any time.

3. Accounts & authentication

Sign-in uses a passwordless email magic link. You are responsible for maintaining access to your email account and for activity that occurs under your account. Privileged accounts may be required to use multi-factor authentication. API and MCP connector access may require scoped agent keys; you are responsible for protecting those keys and for activity performed with them.

4. Agent/API and MCP connector access

• Public discovery and registry endpoints may be used by humans, developers, and AI agents subject to published rate limits, robots/noindex controls where applicable, and these Terms.
• Write and business-management tools require scoped agent keys. Each key is limited by account, allowed action, and, for owner-management keys, allowed business IDs. You may not bypass, share, resell, or use a scoped key outside its authorized scope.
• Agents must preserve Loppee's trust and neutrality disclosures, must not present unverified directory records as verified recommendations, and must ask for human confirmation before bookings, quote acceptance, payments, or regulated advice.
• Loppee may throttle, suspend, revoke, or block API/MCP access that is abusive, insecure, misleading, unauthorized, or inconsistent with the published tool descriptions and schemas.

5. Business listings & submissions

• You may submit business information, documents, and evidence only if you have the right to do so, and you represent that your submissions are accurate and not misleading.
• You grant Loppee a non-exclusive, worldwide license to host, use, reproduce, and display submitted content as needed to operate and promote the Services, including on public Trust Cards and listings.
• Loppee may verify, decline, edit, label, rank, or remove listings and content at its discretion, consistent with our published trust and neutrality rules.

6. Acceptable use

You agree not to:

• Submit false, fraudulent, infringing, or unlawful information.
• Impersonate a business or person, or claim a business you are not authorized to represent.
• Interfere with, overload, scrape abusively, or attempt to breach the security of the Services.
• Use the Services to violate any applicable law or third-party rights.

7. Trust signals & no guarantee

Trust Cards, scores, and verification signals are informational and based on available evidence at a point in time. They are not a guarantee or endorsement of any business, and you should exercise your own judgment before transacting. Loppee is not a party to any transaction between you and a listed business.

8. Paid services & billing

Certain features may be offered on a paid basis. Fees, billing terms, and any applicable refunds will be described at the point of purchase and may be processed by Stripe. Paid status never changes a business's trust score, the evidence behind it, or its safe-to-recommend status. It buys only discovery reach and share-of-voice placement - a disclosed 80/20 rotation between paying and free businesses that can affect where a result appears, never what it means.

9. Intellectual property

The Services, including their look and feel, software, and content (excluding user-submitted content), are owned by Loppee or its licensors and are protected by intellectual-property laws. These Terms do not grant you any right to our trademarks.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Loppee WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.

12. Indemnification

You agree to indemnify and hold Loppee harmless from claims arising out of your submissions, your use of the Services, or your violation of these Terms or applicable law.

13. Termination

We may suspend or terminate access to the Services at any time for conduct that violates these Terms or that we reasonably believe is harmful to Loppee, its users, or third parties.

14. Operator

The Services are operated by Loppee [legal entity name — TODO-OWNER], a company formed in [state — TODO-OWNER], with a registered mailing address at [address — TODO-OWNER]. You can reach the operator at legal@loppee.com.

15. Governing law

These Terms are governed by the laws of the United States and the state in which the operator is established, without regard to conflict-of-laws rules.

16. Changes to these Terms

We may update these Terms from time to time. Continued use of the Services after an update constitutes acceptance of the revised Terms.

17. Contact

Questions about these Terms: legal@loppee.com. General support and business enquiries: support@loppee.com.